TFRD Procedures & Guides

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=====B-13 Department Telephone System======
===Non-Emergency Manual=== 
==Date Revised: 02/01/2018==
<sub>Last Modified: ~~LASTMOD~~ </sub>

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**Policy/Procedure** 

**1.** It shall be the daily responsibility of the Company Commander to make certain all fire phones within
their station are operational.

**2.** Department Telephone System
  - When answering Department telephones, or ‘Fire Phones”, members shall clearly identify themselves by giving their station or office, rank, and name.
    * EXAMPLE: "Number Seven Station, Lieutenant Smith."\\ \\ 
  - Fire Phones shall be used for Toledo Fire and Rescue Department business only.\\ \\ 
  - Personal phone calls shall not be received through the fire board unless there is a family emergency.\\ \\ 
  - Outside calls shall not be placed through Fire Phones in stations. The only exceptions to this rule will be:\\ \\ 
    - Chief Officers making calls regarding Department business.\\ \\ 
    - Company Officers making calls regarding Department business.\\ \\ 
  - All long distance calls made on the fire phone shall be entered in the Journal.

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See Also:
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