b_manual:b19
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b_manual:b19 [09/12/2024 16:12] – created Kevin Kirk | b_manual:b19 [Unknown date] (current) – external edit (Unknown date) 127.0.0.1 | ||
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+ | =====B-19 Email Procedure====== | ||
+ | ===Non-Emergency Manual=== | ||
+ | ==Date Revised: 02/ | ||
+ | < | ||
+ | |||
+ | [[https:// | ||
+ | [[https:// | ||
+ | |||
+ | ---- | ||
+ | |||
+ | **Policy/ | ||
+ | |||
+ | **Purpose** | ||
+ | |||
+ | This procedure, in conjunction with City of Toledo’s Administrative Policy & Procedure 29, and Administrative | ||
+ | Policy & Procedure 36, will provide the guidelines for Company Officers using City of Toledo email accounts. Email | ||
+ | and Intranet are important tools that assist us in providing excellent customer service to the public as well | ||
+ | as our internal customers. City electronic property or electronic communications systems should not be used for | ||
+ | personal gain, including personal businesses, but rather to enhance service to the public. Harassment and | ||
+ | pornography will not be tolerated. Jokes, junk mail, chain letters and other non-work related items should not | ||
+ | be sent or forwarded. | ||
+ | |||
+ | **Definitions** | ||
+ | |||
+ | * **Administrative Policy & Procedure 29** - Internal and external electronic communication policy of the City of Toledo. | ||
+ | |||
+ | * **Administrative Policy & Procedure 36** - City of Toledo Social Networking/ Media policy | ||
+ | |||
+ | **Policy/ | ||
+ | |||
+ | **1.** Access to the City of Toledo’s physical computer network is restricted to authorized users operating on | ||
+ | authorized devices. | ||
+ | |||
+ | **2.** Company Officers and Relief Officers shall check their city email accounts a minimum of three times | ||
+ | daily, at 0800, 2000, and 0630 before going off-shift, unless prohibited by runs, maintenance, | ||
+ | etc. They shall also check the Fire station’s email as often as possible in order to receive important | ||
+ | directives or staffing changes, etc. | ||
+ | |||
+ | **3.** Any technical problems can be addressed through Information Technology (IT) at 419-245-1100. | ||
+ | |||
+ | **4.** All reports, requests and communications shall be emailed to the proper authority through the proper | ||
+ | channels. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ---- | ||
+ | See Also: | ||
+ | ---- | ||
+ | |||
+ | <- b_manual: | ||